FAQs

FAQ


Can I hire a dress?

Unfortunately we do not hire any of our dresses !

 

How does a dress purchase work?

All designs are made-to-order in the colour and size of your choice. We do not sell ready made stock so please take into account the production timeframe required  

 

How long does it take for my order to be made?

Here is a rough guideline of the production timeframe.

Please email us at sales.enquiries@dvout.com.au if you need it sooner.

Couture gowns  : 3-6 weeks

Bridal collections: 6-12 months

Bespoke: 4-12 weeks

 

Can I try on before purchasing?

Try ons are welcome for our Perth  customers if we have the dress instock , please contact us  to arrange an appointment.

For customers outside of PERTH , we aim to provide the most accurate photos and size guide . Please feel free to contact us if you are unsure about your measurements. We do not post for try ons as most garments are unique one-off pieces.

 

Can you make custom designs?

Yes! We can design a custom gown especially for you. 

Please  send us an email @ sales.enquiries@dvout.com.au to book for an appointment 

 

Do you take overseas custom orders?

Yes! We can absolutely take overseas orders. Design consultation and measurements are done via video call and fabric samples will be shipped to you.

Having at least one fitting is still recommended to ensure perfection. This can be discussed during the consultation.

 

Can you make the exact design from a photo I found?

We pride ourselves on original design so we do not recreate replicas from photos. However, we can incorporate the elements of the design you like into an original gown.

 

Who makes the garments?

All gowns are handmade in studio from start to finish.